Frequently Asked Questions

Meloq offers three main product lines: EasyAngle - a digital goniometer for precise joint angle measurements (±1° accuracy), EasyForce - a digital handheld dynamometer for muscle strength testing (available in standard 150kg and Performance 500kg versions), and EasyBase - a dual force plate system for gait analysis, balance assessment, and jump testing.

Meloq devices combine clinical-grade precision with modern digital convenience. Key differentiators include: single-handed operation allowing you to stabilize the patient, instant digital readouts eliminating guesswork, built-in memory to store measurements, and professional-grade accuracy that matches or exceeds traditional laboratory equipment at a fraction of the cost. EasyBase Force Plates also feature Bluetooth connectivity with full app integration for comprehensive data analysis.

Meloq devices are used by a wide range of professionals including physical therapists, occupational therapists, chiropractors, orthopedic surgeons, sports medicine specialists, athletic trainers, personal trainers, researchers, veterinarians, and podiatrists. Our devices are trusted in clinics, hospitals, sports teams, and research institutions worldwide.

Yes! Meloq devices have been validated in multiple peer-reviewed clinical studies. Our EasyAngle has over 20 published studies demonstrating its reliability and validity for range of motion assessment. EasyAngle, EasyForce, and EasyBase meet CE medical device standards and are designed for professional clinical use. Note: EasyForce Performance and accessories are not registered as medical devices.

The EasyAngle provides ±1° accuracy, which is significantly more precise than traditional manual goniometers. This level of precision allows for reliable baseline assessments and meaningful progress tracking over time. The digital display eliminates the parallax errors common with analog devices.

EasyAngle can measure ALL major joints in ALL planes of motion. This includes the spine (cervical, thoracic, lumbar), shoulder, elbow, wrist, hip, knee, ankle, and even scapular ROM. It replaces multiple specialized devices including manual goniometers, inclinometers, BROM and CROM devices.

The EasyAngle provides approximately 2 weeks of active clinical use on a single 2-hour charge. Standby time is up to 11 weeks. The device uses a rechargeable battery and includes a USB charging cable.

Each EasyAngle comes with: the EasyAngle digital goniometer device, USB charging cable, protective carrying case, and comprehensive user manual. Optional accessories including extended battery packs and wall mount chargers are available separately.

Yes! Single-handed operation is one of EasyAngle's key features. This allows you to use your free hand to stabilize the patient or the joint being measured, resulting in more accurate and comfortable measurements.

Yes, the EasyAngle can store the last 5 measurements in its built-in memory. This allows you to quickly compare readings without needing to write them down immediately. For more comprehensive data management, you can use the EasyAngle app.

The standard EasyForce measures forces up to 150kg (330 lbs), perfect for most clinical assessments. EasyForce Performance measures up to 500kg (1100 lbs), designed for high-performance athletes and sports research where maximum strength testing is required. Both offer ±1% accuracy.

The EasyForce comes with carabiners for attaching accessories. Accessories are sold separately and include specialized attachments for different testing scenarios, such as pads for various muscle groups and body areas.

Yes, EasyForce can display measurements in multiple units: Newtons (N), kilograms (kg), and pounds (lb). You can easily switch between units based on your preference or documentation requirements.

Yes! EasyForce automatically captures and holds the peak (maximum) force during testing. This ensures you capture the patient's maximum effort even during brief exertions, and you can easily see the peak value on the display after the test.

EasyBase supports a comprehensive range of pre-built assessment protocols including: jump tests (CMJ, SJ, DJ, repeated jumps), static and dynamic balance assessments, isometric tests (mid-thigh pull, squat ISO), drop landing analysis, and weight distribution analysis. You can also create custom protocols.

Yes! EasyBase is fully wireless with Bluetooth 5.0 connectivity. There are no cables between the plates or to your device. This makes setup fast and allows for flexible placement in any clinical or performance setting.

EasyBase offers up to 1600Hz sampling rate, providing detailed force-time data for comprehensive movement analysis. This high-frequency sampling captures even rapid force changes during dynamic movements like jumps and landings.

The standard free plan includes all tests, PDF & CSV report exports, unlimited clients and data storage – features that most competitors charge monthly subscriptions for. For more advanced features, optional subscription plans are available: Advanced and Excellence.

EasyBase provides 8+ hours of continuous testing on a full charge. This is more than enough for a full day of clinical or research use. The plates can be charged using the included charging cables.

Yes! We ship to over 50 countries worldwide. Shipping costs are calculated at checkout based on your location. For countries with local distributors, you may also purchase through them for faster delivery and local support.

Shipping times vary by location. Within Europe, delivery typically takes 3-7 business days. North America usually receives orders within 5-10 business days. Other international destinations may take 7-14 business days. Express shipping options are available at checkout.

Absolutely! We welcome orders from clinics, hospitals, universities, sports teams, and research institutions. For bulk orders or institutional pricing, please contact our sales team at contact@meloq.se. We can also provide quotes and invoicing for your procurement department.

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, Google Pay, and Shop Pay. For institutional orders, we can also arrange bank transfers with invoice payment.

We have distributors in over 20 countries. Visit our Distributors page to find a local distributor near you. Purchasing locally can provide faster shipping, local language support, and local warranty service.

All Meloq devices come with a standard 2-year warranty against manufacturing defects. This covers electronic components, structural integrity, calibration accuracy, and software malfunctions. The warranty is valid from the date of delivery.

To make a warranty claim: 1) Visit our Warranty Claim page and fill out the form. 2) Our team will review your claim within 24-48 hours. 3) If approved, we'll arrange repair or replacement. Meloq covers all shipping costs for warranty repairs.

Yes! We offer a 30-day money-back guarantee on all products. If you're not completely satisfied with your purchase, return it within 30 days for a refund. The product must be in its original condition with all accessories.

The warranty does not cover: damage from improper handling or misuse, damage from use outside recommended parameters, cosmetic damage (scratches, dents, normal wear), and damage from unauthorized modifications or repairs. See our full Warranty Policy for details.

For EasyAngle: Place the device on a flat, level surface and press the zero/calibration button. The device will automatically calibrate to 0°. For EasyForce: With no load applied, press the zero button to tare the device. Detailed calibration instructions are included in your user manual.

First, ensure the device is charged by connecting it to the charger for at least 30 minutes. Press and hold the power button for 3-5 seconds. If the device still won't turn on, try a different USB cable or charger. If problems persist, contact our support team at contact@meloq.se.

Meloq devices are designed for indoor clinical use and are not waterproof. Keep the devices dry and avoid using them in high-humidity environments. For cleaning, use a slightly damp cloth – do not submerge or rinse the devices.

Yes! The Meloq System app is available for both iOS and Android. It connects to your devices via Bluetooth and provides enhanced features including real-time data visualization, client management, report generation (PDF & CSV), progress tracking, and more.

The Meloq System app is free to download and use. All standard features including tests, reports, client management, and data export are included at no additional cost – features that most competitors charge monthly subscriptions for. For more advanced features, optional subscription plans are available: Advanced and Excellence.

Yes! You can export data in multiple formats: PDF reports for sharing with clients and colleagues, and CSV files for detailed analysis in spreadsheet software or research applications. Data can be exported per session, per client, or in bulk.

Open the Meloq System app and ensure Bluetooth is enabled on your phone/tablet. Turn on your Meloq device. The app will automatically scan for nearby devices. Tap your device name when it appears to connect. The connection is remembered for quick pairing in future sessions.

Yes! The device can be paired with multiple phones/tablets. Each practitioner can use their own app account with their own client database. The device will connect to whichever app is actively requesting a connection.